Let's Answer Those qUESTIONS

These are our MOST frequently asked questions.

How does the process work?

Once an order is placed, we will reach out to the email provided to ask any questions we have about the instructions provided and ask for some photos about of the people we should draw. Once we have a clear idea of how you would like the drawing to look we will get started on a basic sketch which we will then send back to you for approval. If anything doesn’t look just like you would like it just let us know and we will change it. Then once everything looks exactly right we will email the final detailed drawing.

Can I see the drawing before purchasing it?

Unfortunately we can only start working on the drawing after it has been purchased. However we offer a no questions asked 100% money back guarantee if for any reason you are not fully satisfied. We also keep you up to date throughout the process, sending you sketches for approval as we go and implementing your feedback until the drawing comes out just right.

How is the drawing made?

All of our drawings are hand made using colored pencils on paper. We dont use any computer animation.

Do you use any templates?

Absolutely not, all of our drawings are hand made from scratch for each order.

How long does it take from when I place my order until I receive the drawing?

Typically the process takes one to two weeks from the time of order, depending on how many tweaks you would like us to make (we are more than happy to make all of them).

Can I customize my drawing?

Absolutely! Our goal is to make precisely the drawing you want. You can give us as detailed an instruction as you would like and will work to incorporate every element exactly as you would like it!

I don’t have a clear idea of how the drawing should look, what should I do?

Not a problem. We are here to help and can offer suggestions and guidance to help spark some ideas that bring out just the right traits in the person being drawn.

Do you charge extra for backgrounds or props?

No we only charge based on the number of people in the drawing. Feel free to ask us to include anything else in the background that will make the drawing feel right.

What is your shipping/return policy?

At GiveALaugh, our goal is your total satisfaction. To back that up, we offer a 100% money back guarantee if for any reason you are not completely satisfied with your drawing, just reach out to us and we will issue you a full refund.

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